Buy and bank coaching calls on an as-needed basis
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No More Wasting Money. Only Pay For What You Need When You Need It.
As former owners, we understand that you work nights, weekends, and early morning hours so we don’t do 9-5 either.
You’ll have access to us via private cell numbers and we can chat when you need us most.
*Financing available at checkout
3 hours: $427
SAVE 5%: Bank 3 hours of consultation or training time. Use them when you want them!
5 hours: $695
SAVE 7.5%: Bank 5 hours of consultation or training time. Use them when you want them!
10 hours: $1,350
SAVE 10%: Bank 10 hours of consultation or training time. Use them when you want them!
30 hours: $3,825
SAVE 15%: Bank 30 hours of consultation or training time. Use them when you want them!
40 hours: $4,950
SAVE 17.5%: Bank 40 hours of consultation or training time. Use them when you want them!
50 hours: $6,000
SAVE 20%: Bank 50 hours of consultation or training time. Use them when you want them!
ADDITIONAL SERVICES
Our Most Requested Topic Specific Zoom Trainings
TEAM ZOOM TRAININGS $179
We spend 60-80 minutes on a Zoom training with your staff for any of the following trainings. Below is a list of our most popular choices, but we are happy to customize training to your needs as well.
TRAINING PROGRAM TOPICS
Customer Service Solutions
Want to deliver concierge level customer service? It comes down to high level, polished training. Greetings, phone voice, phone and email etiquette, office tours. What should and shouldn't take place behind the front desk, remaining HIPAA compliant at the front desk, and so much more.
New Patients
How to treat them, how to handle them, why tours are not optional, what material should they leave with after their first appointment and how and when and who should be doing follow up.
Extra Grace Required
Best practices for handling difficult patients, requests for refunds etc,
Lead Nurture
Stop blaming your marketing company for bad leads if you don't know how to nurture them. Let's discuss who should handle your lead nurture, options for how to pay them and how you can measure their success. How often you should call your leads, what you should say, why timing of the calls and texts matter, all the tips and tricks for converting your leads to paying patients.
Skin Skool-tips and Tricks for Winning Consultations
How to set up your consultation room, what is the $6.00 tool that most people are missing in their consult room that could double your sales. Why are you wasting your time if you don't do medical history before a consult. Where in your office should you put your consult room, what should you stock it with, how to get patients to know and trust you in a short amount of time, and do you know that all patients only have 3 questions and do you know what those 3 questions are and so much more.
CONFIDENTIAL & HIGH LEVEL TRAINING
OWNERS & MANAGERS ONLY ZOOM TRAININGS
Learn from our mistakes and avoid costly pitfalls.
Social Media $179
Peaks pits and pictures -best practices, how to use a policy to protect your patients and your pictures.
Should I Stay or Should I Go $179
Deciding when to sell or partner with a group. What can you do in advance of shopping your practice and what kind of time and money are you going to need to invest to be ready to sell.
Making It Work While Working Together $300
After 31 years of working together this is by far our favorite course. You get both Dr Baldasare and Angela on a call with yourself and your spouse. Learn how we grew our marriage stronger than ever while we were growing our practice. What did we put in place to make sure that happened, how to handle arguments and disagreements about work and home etc. After this course you will also get our 6 week Red Hot Monogamy workbook on how to Ignite the passion and deepen your connections.
Secret Shopping-Your Front Desk $495
Let's face it, your front desk and admin team can make or break a sale before the patient even gets to the office. This starts with a 1:1 call with you to see where you think your "leaks in the boat might be" then over the course of 7-10 days members of our team make calls to secret shop your staff. You'll then get a full report from us showing where we think calls went right or wrong, were we greeted properly, was the call answered in a timely and professional manner, did your team member instill confidence in us to book, did they offer enhancements, did they use the right vocabulary etc. The last step is to get on a call with your admin team and in a positive and uplifting way show them how they can improve and become a part of your growth.
In Person Secret Shopping $3,500 (Plus Travel)
This includes everything listed above but in addition we do an in person shop as well for a service, or consultation etc. The next day we do a 2 hour in person training with your team on our findings and help them learn how to take their customer service and sales skills to the next level.
Begin With the End In Mind $179
Getting ready to open your own practice or just a few years in business. What you can do now to make the road less bumpy.
Downtime List $300
It's an oxymoron we know. There shouldn't be downtime in your practice. In this call we first work with you privately to come up with solutions you need to make your team proactive instead of reactive towards their schedule. What should they be doing in slow times to build the books? We then help you create a custom downtime check sheet for different members of your staff. We then get on a call with your whole team to help train them on how to utilize the list, best practices and what is expected of them.
Disclaimer: There is a 75-mile radius non-compete that does not allow us to do any coaching or consulting within a 75-mile radius of the 32828 zip code.
Learn From Our Mistakes. Benefit From Our Experience.
Owning A Practice Does Not Have To Be This Hard.
